Dog Boarding Frequently Asked Questions
What vaccines do you require or recommend?
The health and safety of our guests is our top priority. Every guest must be current on the following vaccinations prior to a lodging, daycare, or spa visit. All vaccines must be given at least 5 days prior to your pets visit. Puppies and kittens must have completed the full series of vaccines including Rabies a minimum of 5 days prior to visiting us. Proper documentation will be accepted for Titers and/or vaccine exemptions.
- Distemper/Parvo Virus/Lepto Combo (DA2PP or DHLPP)
- 6 month Bordetella (must be given no less than 7 days prior to arrival)
- Combined Canine Influenza Vaccine – Required as of December 1, 2017
Can I bring my pets own food?
Absolutely, we just ask that you bag and label each meal separately.
Can I come in for a tour?
Of course! Come and visit our facility anytime during regular business hours. We'll be delighted to take you on an informative tour.
Can I bring a favorite toy for my pet?
We have an entire assortment of pet toys that are cleaned and disinfected regularly so no need to bring yours.
Does my dog need to be spayed or neutered?
Yes, all dogs over 12 months of age are to be spayed or neutered. Intact dogs require an evaluation and approval by management prior to their first visit.
What is your cancellation policy?
Reservations can be cancelled at anytime. Deposits are fully refundable two weeks prior to check-in date. Within the two week period deposits are given as in house credit toward a future service.
Can I bring in my pet's medications?
Yes, should your pet require the Pet Ritz staff to administer medications, we request that you bring the prescription in the original bottle. In addition, please include your veterinarian’s instructions to ensure proper administration. A small fee would apply per administration.